This Privacy Policy describes how RoadDog Rewards, a division of Duncan Oil, collects, uses, and shares your personal information when you participate in the RoadDog Rewards program (the "Program"). The Program is a loyalty program that allows you to earn points and redeem them for rewards at participating Duncan Oil RoadDog locations. By enrolling in the Program, you agree to this Privacy Policy and the Program Terms and Conditions.

What information do we collect?

We collect personal information that you provide to us when you enroll in the Program, such as your name, email address, phone number, date of birth, and mailing address. We also collect information about your transactions and activities in the Program, such as your purchases, points earned and redeemed, rewards claimed, and preferences. We may also collect information from third parties, such as our partners and service providers, who help us administer the Program or offer you additional benefits and services.

How do we use your information?

We use your personal information for the following purposes:

– To administer the Program and provide you with the benefits and services that you request or authorize;

– To communicate with you about the Program and send you marketing offers and promotions that may be of interest to you;

– To personalize your experience and tailor the Program to your preferences and interests;

– To analyze and improve the Program and our products and services;

– To prevent fraud and protect the security and integrity of the Program and our business; and

– To comply with legal obligations and enforce our rights.

How do we share your information?

We may share your personal information with the following parties:

– Our affiliates and subsidiaries, who may use your information for the same purposes as we do;

– Our partners and service providers, who help us administer the Program or offer you additional benefits and services, such as payment processors, loyalty platform providers, reward vendors, marketing agencies, and analytics providers;

– Other third parties, when required by law or to protect our rights or interests, such as in response to a subpoena, court order, or legal process; to cooperate with law enforcement or regulatory authorities; to prevent or investigate fraud or security breaches; or to enforce our Program Terms and Conditions.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your Program account credentials and for any activity that occurs under your account.

How can you access and update your information?

You can access and update your personal information by logging into your Program account on our website or mobile app. You can also contact us at roaddogrewards@duncanoil.com or 1-800-ROADDOG to request access or changes to your information.

How can you opt out of marketing communications?

You can opt out of receiving marketing emails from us by following the unsubscribe link in each email. You can also opt out of receiving marketing texts from us by replying STOP to any text message. Please note that opting out of marketing communications will not affect our ability to send you service-related communications about your Program account or transactions.

How do we handle children’s privacy?

The Program is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete it from our records.

How do we update this Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or mobile app or by sending you an email. Your continued participation in the Program after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

How can you contact us?

If you have any questions or comments about this Privacy Policy or the Program, please contact us at:

RoadDog Rewards
PO Box 1234
Springfield, OH 45501
RDRewards@duncan-oil.com
1-800-ROADDOG

Updated: June 22nd, 2023