Last Updated: August 24th, 2025
YOU AGREE TO READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE ROADDOG REWARDS PROGRAM. If you do not agree to these terms and conditions, you may not participate in the RoadDog Rewards program. Use of the RoadDog Rewards program signifies your agreement to the terms and conditions of use set forth below.
Company reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement, in whole or in part, at any time. Notification of changes in the Agreement will be posted on www.RoadDogStores.com. Use of the RoadDog Rewards program after such notice will be considered your agreement to be bound by any such changes.
Our program is not intended for children under the age of 13. You must be at least 13 years old to apply for and hold a RoadDog Rewards account.
Company may change, suspend or discontinue any aspect of the RoadDog Rewards program at any time, including but not limited to rewards and DogBone accrual/redemption methods. RoadDog may also impose limits on membership eligibility, certain features and services or restrict your access to parts or all of the RoadDog Rewards program or the Website without notice or liability. RoadDog reserves the right, in its sole discretion, to refuse service, cancel membership, suspend or terminate an account.
You hereby agree to indemnify, defend and hold Duncan Oil Company, LLC, and all its officers, directors, owners, agents, employees, information providers, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all liabilities and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by You of the Agreement or the foregoing representations, warranties and covenants, including, without limitation, attorneys fees and costs. You shall cooperate as fully as reasonably required in the defense of any claim. Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You and You shall not in any event settle any matter without the written consent of Company.
THE ROADDOG REWARDS PROGRAM, INCLUDING ALL CONTENT, FUNCTIONS, MATERIALS AND INFORMATION MADE AVAILABLE TO YOU OR ACCESSED BY YOU THROUGH THE WEBSITE, IS PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE BY LAW, COMPANY MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT OF THE ROADDOG REWARDS PROGRAM, THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE THROUGH THE WEBSITE, OR FOR THE PRODUCTS AND/OR SERVICES AWARDED OR REDEEMED THROUGH THE PROGRAM.
FURTHER, COMPANY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES BY USE OF THE ROADDOG REWARDS PROGRAM OR THE WEBSITE.
COMPANY AND ITS SUBSIDIARIES AND AFFILIATES SHALL NOT BE LIABLE FOR THE USE OF THE ROADDOG REWARDS PROGRAM, INCLUDING, WITHOUT LIMITATION, THE WEBSITE AND ANY ERRORS CONTAINED THEREIN. COMPANY SHALL NOT BE LIABLE FOR ANY FAILURE OF THE ROADDOG REWARDS PROGRAM, INCLUDING THE WEBSITE, WHICH RESULTS FROM ACTS OR EVENTS BEYOND THE COMPANY'S REASONABLE CONTROL.
IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY LOSS ARISING OUT FROM LOST OR STOLEN ROADDOG REWARDS ACCOUNT, NOR FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF THE USE OF THE ROADDOG REWARDS PROGRAM OR THE WEBSITE. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST POINTS, BUSINESS INTERRUPTION, DAMAGE TO EQUIPMENT, COMPUTER SYSTEMS OR PROGRAMS, OR ANY INFORMATION SYSTEM, OR THE LOSS OF ANY INFORMATION OR DATA.
THE MAXIMUM LIABILITY COLLECTIVELY OF THE COMPANY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) FOR ANY DAMAGES OF ANY NATURE, INCLUDING GROSS NEGLIGENCE, ARISING IN CONTRACT, TORT OR OTHERWISE.
RoadDog Rewards is a free program that allows members to earn DogBones (points) for purchases at participating locations. DogBones can be redeemed for fuel discounts, merchandise, food, and beverage discounts. Enroll by downloading the RoadDog Rewards mobile app or visiting our website.
Present your account # (phone #) at the time of purchase to earn DogBones. Earn DogBones per dollar on eligible purchases and per eligible gallon of gasoline. Tobacco, alcohol, lottery tickets, gift cards, and items prohibited by law are excluded. DogBones are usually available immediately but may take up to 24 hours to credit. Rewards vary by location and are subject to change without notice.
DogBones earned through RoadDog Rewards can be redeemed in two exciting ways:
To use your DogBones, you must convert them to a discount. Instructions to convert DogBones are provided within the app. Conversion must be done prior to the point of sale, and your RoadDog Rewards account number must be entered at the point of sale, or at the fuelpoint.
Fuel Discounts: Members can redeem DogBones for cents-off-per-gallon savings at participating RoadDog fueling stations. Discount amounts and redemption thresholds vary and are subject to availability at each location.
Store Merchandise: DogBones may also be used to purchase eligible merchandise inside the store, including snacks, beverages, and RoadDog gear. Redemption availability and eligible items may vary by location. Look for signage in-store or ask a team member for assistance on eligible reward items.
All redemptions are subject to availability and program terms. Partial redemptions may not be permitted. DogBones have no cash value and cannot be exchanged for cash.
DogBones earned on a RoadDog Rewards Membership expire after twelve months of when they were earned.
DogBones converted to fuel discounts and/or merchandise discounts expire after promotion expiration date, typically 14 days from conversion. Expired DogBones and expired discounts are no longer valid.
By enrolling, you consent to receive communications about RoadDog Rewards and other services. You may opt out at any time.
At RoadDog Rewards, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you participate in our loyalty program.
Personal details: Name, email, phone number, date of birth, and address
Program activity: Purchases, DogBones earned/redeemed, and rewards claimed
Preferences and interests related to our services
Administer the RoadDog Rewards program
Provide personalized offers and communications
Improve our products and services
Prevent fraud and ensure program integrity
Comply with legal obligations
Our affiliates and subsidiaries
Service providers who help us operate the program
Legal authorities when required by law
Access and update your information through your account
Opt-out of marketing communications
Request deletion of your data (subject to legal requirements)
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
For questions about these terms, privacy policy, or your data:
RoadDog Rewards
849 Factory Road
Beavercreek, Ohio 45434
Email: RDRewards@duncan-oil.com
Phone: 1-888-DUNCANOIL